"FAST SHIPPING ACROSS THE USA: DELIVERY IN 3 TO 5 DAYS! 🚚"
"FAST SHIPPING ACROSS THE USA: DELIVERY IN 3 TO 5 DAYS! 🚚"

FAQs

  1. What is BOURANA’s brand philosophy?

    A: At BOURANA, we believe in the art of living beautifully. We blend timeless elegance with modern design, curating collections that elevate your lifestyle with sophistication, quality, and versatility.

  2. What kind of products does BOURANA offer?

    A: We offer a carefully curated selection of fashion accessories, home décor, kitchen essentials, pet care, and cutting-edge tech. Each product is designed to enhance your space, style, and everyday living.

  3. How do I place an order on BOURANA?

    A: Simply browse our collections, select the items you wish to purchase, and add them to your cart. Once you're ready, proceed to checkout for a seamless and secure payment process.

  4. Do you offer international shipping?

    A: Yes, BOURANA offers international shipping to select countries. During checkout, you can view the available shipping options for your location.

  5. How long will it take to receive my order?

    A: We strive to process and ship all orders within 1-3 business days. Delivery times depend on your location and shipping method, and you'll receive tracking information once your order is shipped.

  6. Can I change or cancel my order after placing it?

    A: Once an order is placed, we begin processing it immediately. If you need to modify or cancel your order, please contact us as soon as possible, and we will do our best to assist you.

  7. What payment methods do you accept?

    A: We accept all major credit cards, debit cards, and payment platforms such as PayPal, Amazon-Pay and G-Pay for secure transactions.

  8. Do you offer gift cards?

    A: Yes, BOURANA offers digital gift cards, which can be purchased and redeemed on our website. They make the perfect gift for someone who appreciates luxury and style.

  9. How can I return or exchange an item?

    A: We offer a 14-day return or exchange policy. If you're not completely satisfied with your purchase, please contact our customer service team, and we’ll guide you through the process.

  10. How do I stay updated on new arrivals and promotions?

    A: Sign up for our newsletter to be the first to know about new collections, exclusive offers, and special promotions. You can also follow us on social media for the latest updates and inspiration.